Frequently Asked Questions

Everything you need to know about your QIDI Tech experience.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for bulk corporate orders.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary by location, generally taking 3-7 business days for domestic orders and 7-14 business days for international destinations.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA) before shipping items back.

Do your products come with a warranty?

Yes, all QIDI Tech hardware products include a standard one-year limited warranty covering manufacturing defects and technical support.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer technical support for product setup?

Absolutely. Our dedicated technical team is available via email and live chat to assist you with installation, troubleshooting, and software configuration.